Delivery & Returns
Delivery Options
We can ship your order directly to you via Canada Post or via courier. For a courier option, please enter in a business or residential address. For larger or overweight items, we can prepare a custom shipping quote for you.
Returns:
In-Store Returns
We want you to be happy with your purchase. If you have any concerns, please contact us and we'll do our best to help.
Sheep Production Supplies: Due to biosecurity and product integrity requirements, sheep production items are not eligible for return unless they are defective or faulty.
Feed Products: We cannot accept returns on feed products, including pellets, milk replacer, minerals, supplements, or other feed-related items.
Clothing & Apparel: Clothing may be returned or exchanged within 30 days of purchase, provided it is unworn, unwashed, and in new condition with original tags attached.
If you receive a defective, damaged, or incorrect item, please contact us as soon as possible so we can make it right.
Online Returns
We want you to be happy with your purchase. If you have any concerns, please contact us and we'll do our best to help.
Sheep Production Supplies: Due to biosecurity and product integrity requirements, sheep production items are not eligible for return unless they are defective or faulty.
Clothing & Apparel: Clothing may be returned or exchanged within 30 days of delivery, provided it is unworn, unwashed, and in new condition with original tags attached.
Return Shipping: Customers are responsible for the cost of returning eligible items. For exchanges or warranty claims, we will cover the cost of shipping the replacement item once the returned item has been received and inspected.
If you receive a defective, damaged, or incorrect item, please contact us as soon as possible so we can make it right.
Product Exchange
We are happy to exchange clothing items for a different size or style, provided the item is unworn, unwashed, and in new, saleable condition with original tags attached. Customers are responsible for the cost of shipping the item back to us for an exchange. Once the returned item has been received and inspected, we will cover the cost of shipping the replacement item to you.